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Showing posts with label Customer Services. Show all posts
Showing posts with label Customer Services. Show all posts

Friday, September 16, 2011

Jawatan Kosong Takaful IKHLAS Financial Jobs Vacancies 2011

At Takaful IKHLAS, we strive to be the preferred provider of Islamic financial protection services and are always on the look out for people who will make it happen. Our people are the soul of the Company and we are confident that this committed workforce, operating in a creative, dynamic and rewarding environment. will help us grow to greater heights. We therefore. invite you to explore your potential at Takaful IKHLAS.

1) VICE PRESIDENT
BROKING & CORPORATE BUSINESS DIVISION
The Job:
Responsible for developing and managing business growth in the Braking and Corporate Business area Candidate most plan. initiate and participate in the implementation of sales and marketing strategies derived through proper analysis of market intelligence data.
Requirements:
- Degree in Insurance, Actuarial Science, Business Administration or other related fields.
- Minimum five years working experience in Takaful / Insurance industry.
- Pleasant personality with excellent communications skills.
- Willingness to travel.

2) ASSISTANT VICE PRESIDENT / EXECUTIVE BUSINESS DEVELOPMENT – INVESTMENT LINK
The Job:
Responsible for securing business to ensure the growth of the Investment Linked portfolio while building high standards of customer relationship with the clients and agents.
Requirements:
- Degree / Diploma in any related field or equivalent.
- Minimum 3 – 4 years working experience in Takaful / Insurance Unit Trust industry.
- At least 1 – 2 years direct involvement with Investment Link.
- Experience with Business Development, Agency Development and / or Training will be preferred.
- Pleasant personality with excellent communications skills.
- Willingness to travel.

3) ASSISTANT VICE PRESIDENT & HEAD OF BRANCH KOTA KINABALU REGIONAL OFFICE
The Job:
Responsible for developing and managing business growth and recruitment efforts in the assigned State. Candidate must establish a high standard of customer relationship with both family and general agents including securing business of potential clients and servicing of existing ones from all channels.
Requirements:
- Degree in Insurance, Actuarial Science, Business Administration or other related fields.
- Minimum five years working experience in Takaful / Insurance industry.
- Some branch exposure would be an added advantage.
- Pleasant personality with excellent communications skills.
- Willingness to travel.

4) CUSTOMER SERVICE EXECUTIVE HEAD OFFICE, IKHLAS POINT
The Job:
Responsible for customer servicing including attending walk-in customers, processing proposal forms, registration of agents and other administrative duties.
Requirements:
- Minimum Degree holder in any related field or equivalent.
- Ability to read and converse in Mandarin.
- At least 1 year working experience in Takaful / Insurance industry. ( Fresh graduates are encouraged to apply)
- Computer literate with good working knowledge of Microsoft Office software.

Jawatan Kosong Amway Jobs Vacancies 2011 PJ – Customer Support, Marketing

At the heart of Amway is a company that helps people live better lives. And we extend that philosophy to Amway employees. Just as we have been delivering products that are trusted household names since 1976, we have also been delivering a workplace that is vibrant and pertormance-driven. Listed on the Main Market of Bursa Malaysia Securities Berhad, Amway Malaysia continues to record steady revenue growth.

We like to invite dynamic, customer focused individuals to we us in the following positions:


CUSTOMER CARE POSITIONS (supervisor & Officer – (3 positions)

Supervisor Responsibilities:
- Administer and supervise day-to-day service desk activities
- Handle customer service/help desk enquiries
- Handle enquiries from walk-in distributors
- Provide analytical feedback and call centre reports
- Mentor and coach staff in their work environment
- Participate m other division activities as and when required Officer

Responsibilities:
- Manage the daily operation of all inbound calls
- Set and meet performance targets for speed, efficiency and quality in the area
- Act as the first point of contact on complaints/issues relating to products or services and provide assistance and advice
- Oversee report writing and calls analysis
- Participate in company events

Requirements:
- Degree with minimum 5 years experience in a call centre for the Supervisor position/Diploma for the Officer position
- Able to read and write in Chinese, English and Bahasa Malaysia
- Good customer service skills and like to interact with people
- Computer literate in Microsoft Word, Excel and PowerPoint
- Good report writing skills for the Supervisor position


CUSTOMER RELATIONS & SUPPORT SERVICES SUPERVISORS – (2 positions)

Customer Relations Responsibilities:
- Administer and supervise day-to-day service desk activities
- Oversee the administration of help desk activities for the whole company
- Provide analytical feedbacks, reports and surveys
- Manage the Brand Experience Centre tours
- Mentor and coach staff in their work environment
- Uphold the quality of service desk activities
- Work along with other divisions in promotional events, product expos. etc

Support Services Responsibilities:
- Administer and supervise day-to-day order processing activities
- Provide good customer service to distributors
- Mentor and coach staff in their work environment
- Ensure a high level of stall efficiency
- Work along with other divisions in promotional events, product expos, etc

Requirements:
- Degree with minimum 5 years experience in customer service
- Able to mad and write in Chinese, English and Bahasa Malaysia
- Good supervisory and interactive skills and like to meet people
- Good analytical and report writing skills
- Computer literate in Microsoft Word, Excel and PowerPoint


FINANCE POSITIONS (supervisor & Offices) -(2 positions)

Supervisor Responsibilities:
- Oversee monthly reconciliations
- Key in accounting data into the system
- Assist in end-of-month closing
- Answer enquiries via phone calls politely
- Provide good customer service to walk-in distributors

Officer Responsibilities:
- Oversee daily cash deposit reports and bank reconciliation
- Assist in analyzing monthly expenses and preparing schedules for audit and tax purposes

Requirements:
- Diploma with minimum 2 years experience in accounting
- Able to meet deadlines with minimum supervision
- Good communication and interpersonal skills
- Able to converse in Bahasa Malaysia, Mandarin and English


MARKETING SUPPORT OFFICER

Responsibilities:
- Administer, manage and support the business operations of marketing promotions in purchasing documentation, product briefings, monthly product activities, superweekend and marketing events
- Update vendor list and purchasing database and reports
- Attend to enquiries from distributors
- Handle the product returns of premiums with warehouse, distributors and vendors
- Handle preproduction QA checks
- Ensure monthly product display by merchandisers
- Conduct distributor surveys

Requirements:
- Diploma in Business Administration with 1-2 years experience in the related field
- Able to speak in Bahasa Malaysia and English. Proficiency in Mandarin will be an added advantage
- Computer literate and conversant in Microsoft Office applications
- Must be able to work independently
- Preferably Female

BENEFITS
/ 5-day week
/ Staff purchase/entitlements
/ 16% EPF contribution (employer)
/ Company trip (overseas)
/ Hospitalization
/ Group Term Lite Insurance

WRITE-IN or E-MAIL detailed resume Including your current and =posted salary, a passport-sized photograph (non-returnable) and contact tekiphone number to:

The Human Resource Department
AMWAY (MALAYSIA) SDN BHD (22062-P)
28, Jalan 223, 46100 Petaling Jaya, Selangor
Closing Date: 21 SEPTEMBER 2011

Sunday, September 13, 2009

CUSTOMER SERVICE & OPERATION Wanted


PROMINENT FREIGHT SERVICES SDN BHD

PROMINENT FREIGHT SERVICES SDN BHD was founded in year 1997 as an International Freight Forwarder specialised in export & import freight consolidation/NVOCC services to/from most part of world.

Our commitment was to economically offer highly competitive ocean & air freight services to and from Malaysia and combine these with our motto of "Serving you better than the ordinary...Prominently".

Our management team commits to a highly level of integrity & professional management practices in our business co-operation. Back by our team of experienced personnel,good financial credibility and supported by our strong network of overseas agents.Prominent Freight Services has successfully positioned itself to be truly a complete logistics provider.

Scope of Services :
LCL Outbound & Inbound Consolidation
FCL Import & Export handling
Transshipment Services/Triangular Shipment
Break bulk/ Conventional & Project Cargo Handling
Sea / Air Combine transportation

CUSTOMER SERVICE & OPERATION

(1 vacancy only)
Requirement :
~ Min.Diploma/ Degree qualification.
~ Min. 2 years experience in Freight Forwarding industry.~ Knowledgeable with import & export customs procedure preferred.~ Good command of English and Bahasa a pre-requisite and ability to communicate in Mandarin and local
dialects will be added advantage.
~ Good interpersonal communication skills.~ Able to work independently,mature and self-discipline.
Job Description :~ To support sales department, handle customer's enquiry.~ To co-ordinate with various department to ensure service efficiency that meet's customer's expectation.~ To manage daily cargo booking,co-ordinate with carrier and relevant parties to ensure smooth operation.
Experience : 2 years
Position Level : Senior Executive
Industrial : Logistics / Warehousing
Qualification : Diploma
Job Type : Full Time/Permanent
Location : Selangor - Petaling Jaya
Date Posting : 11-Sep-2009
Closing Date : 11-Oct-2009

Saturday, August 29, 2009

Customer Services Officer Wanted in Taman Johor Jaya, Johor Bahru


INNOVA Design House

Fresh Graduates of SPM; Diploma holders in any disciplin.
Own transport will be added benefits.
Able to communicate in more than 3 languages.
Learn Fast and willing to learn.
Interested, please send in resume and expected salary.
Email: innova.designhouse@live.com.my

Customer Service Officer

(1 vacancy only)
Fresh Graduates of SPM; Diploma holders in any disciplin.
Own transport will be added benefits.
Able to communicate in more than 3 languages.
Learn Fast and willing to learn.
Interested, please send in resume and expected salary.
Email: innova.designhouse@live.com.my
Experience : 1 years
Position Level : Fresh Graduate / Entry Level
Email : dorchcarlos@msn.com
Industrial : Architecture / Building / Construction
Qualification : STPM/'A' Level
Job Type : Full Time/Permanent
Location : Johor - Taman Johor Jaya, Johor Bahru
Date Posting : 11-Aug-2009
Closing Date : 10-Sep-2009